Emotional Intelligence is defined the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically; this is especially important in the workplace. The focus of this Q&A is provide information how to assess your level of emotional intelligence and to outline strategies to increase the different aspects of EI; whether it be greater awareness of personal triggers, demonstrating a higher degree of empathy, conflict management, enhanced teamwork or leadership.

 

*First 10 min of WebEx not recorded*

Watch the WebEx video