What elements are involved in quality decision making?
“Decide what you want, decide what you are willing to exchange for it. Establish your priorities and go to work.” – H.L. Hunt A decision matrix allows a team or individual to systematically identify,…
Comment les employés très performants font-ils pour avancer leur carrière ? 3 étapes à suivre
Le perfectionnement des compétences fait partie intégrante du succès. Nous recevons tous des commentaires sur nos talents naturels et les aspects que nous devons améliorer. Cette rétroaction peut provenir d’une évaluation de rendement, d’une évaluation…
How Top Performers Advance Their Careers – 3 Steps You Should Know About
Skill development is an integral part of being successful. We all receive feedback about our natural talents and the areas that require additional effort. This feedback can come in the form of a performance appraisal,…
Emotional Intelligence: A Secret Success Strategy
How is EQ (Emotional Intelligence) different from IQ? Daniel Goleman developed a framework to explain emotional intelligence in terms of five elements: Self-awareness: examining how your emotions affect your performance; using your values to guide…
Mentoring…. how does it work?
One of my favourite Seinfeld episodes is the one entitled “The Protoge”. George REALLY wanted to have a protoge for the status it would bring him (and someone to pick up his drycleaning!) It was…
How is your company viewed in the talent marketpace? Top employer, disaster, or somewhere in between?
Word of mouth is a powerful thing. Attracting the best and brightest to your company can be difficult if you don’t have a strong reputation “on the street”. Even if it isn’t bad, just bland,…
What do other people say about you?
Do you remember the Johari window, showing that the area that we all should try to minimize is the “Unknown to Self” section? How many people do you know that THINK they are great communicators,…
Fake doctor’s notes…. what next?
Disability management is a delicate subject in most organizations; the secret is to have a comprehensive policy that provides sick benefits for those who need it and enough rigour to detect questionable claims. There is…
Coaching…. why and how?
Coaching has been used for years in sports; it is only recently that the same principles have been applied to business. A professional external coach offers something an internal resource often cannot – objectivity, focus…
How to you make sure you keep your great employees? How do you inspire them to go the extra mile?
Retention begins at day 1; many employees start the job with enthusiasm, but when the on-boarding process isn’t a positive experience, they start to question their decision to take the position. They usually make the…
How well do you conduct an interview?
Many managers who conduct interviews with internal and external candidates have never had any formal training or utilize any recruitment tools. What is the #1 mistake that they make? THEY TALK TOO MUCH! The candidate…
Recognition…. more than money
“Thank you” “I really appreciate your help” “You were great” “Good job” “Thorough and well thought out” “Very creative, an innovative approach” “The analytics were exactly what we needed” “Well done” The Power of…
