Delegation is the assignment of any authority to another person (normally from a manager to a subordinate) to carry out specific activities. The focus of this Q&A is provide a step-by-step methodology of effective delegation where the receiver…

Emotional Intelligence is defined the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically; this is especially important in the workplace. The focus of this Q&A…

If you manage people, the ability to coach them for greater performance, on their career path or learning a new project, is critical to being a good manager. The focus of this Q&A is provide information to make you a…

  Whether you work in Ontario or Quebec, there is specific workplace harassment legislation that all employers need to understand and ensure compliance…….. we all want to create a respectful and safe working environment. The…

    Both employees and managers usually struggle to create a high impact Development Plan. You only ever grow as a human being if you’re outside your comfort zone. The focus of this Q&A is provide information…

    Both employees and managers can always use some helpful hints to create SMART objectives. Without goals, we can find ourselves working on the urgent, but not getting to the important. The focus of…

  Both employees and managers can always use some helpful hints to prepare for a productive discussion. The performance appraisal meeting is one of the most important meetings that an employee will have with their…